Privacy Policy

1. Who We Are

Webitizer LLC is a website design, development, and maintenance service for local and service businesses, operated by Chris Romero.

• Website: https://webitizer.com
• Email: chris@webitizer.com
• Phone: (727) 306-1018

2. What Information We Collect

2.1 Contact Form Submissions

When you submit our contact form, we collect the information you provide, which may include:

• Full name
• Business name
• Email address
• Phone number
• City or service area
• Business type or industry
• Website URL (if provided)
• Services you are interested in
• Your message or notes
• Preferred contact method (email or phone)

This information is submitted voluntarily. It is used solely to respond to your inquiry and evaluate whether our services are a good fit.

2.2 Client Account Information

When Webitizer creates a client account for a paying client, we may collect and store: email address, business name, primary contact name, plan tier, and site deployment information (such as domain, hosting provider, and deploy status). This data is created as part of service delivery and is not collected through public web forms.

2.3 Analytics and Usage Data

We use Google Analytics 4 (GA4) to collect non-personally-identifiable usage data, including page views, session duration, traffic source, device type, and general location (country/region). GA4 uses cookies and device identifiers. See Google’s Privacy Policy for details. We also use Google Search Console, which provides aggregated search query data and is not linked to individual visitors.

2.4 Bot Protection Data

Our contact form uses Cloudflare Turnstile for spam and bot prevention. Turnstile may process your IP address and browser/device signals to verify that you are a human. This processing is handled by Cloudflare under their own privacy policy. We do not store Turnstile verification data.

2.5 Payment Data

Payment processing is handled through Stripe. Credit card details are collected and processed directly by Stripe — they are never stored on Webitizer servers. We may store billing name, last-4 digits of your card, payment status, and invoice amounts. See Stripe’s Privacy Policy for their data handling practices.

3. How We Use Your Information

We use the information collected to:

• Respond to contact form inquiries and evaluate service requests
• Provide website design, development, and maintenance services to clients
• Manage client accounts and communicate about project status
• Send service-related emails (not marketing without your consent)
• Analyze website performance to improve our site and services
• Prevent spam and fraudulent form submissions
• Comply with legal obligations if required

We do not sell, rent, or share your personal information with third parties for their own marketing purposes.

4. Third-Party Services

Webitizer uses the following third-party services to operate this website and deliver our services. Each provider has its own privacy policy and data practices.

5. Cookies and Tracking

This website uses the following types of cookies:

• Analytics cookies (Google Analytics 4): Set by Google to track session and page view data. These are analytics cookies and are not essential to site functionality.
• Session cookies (Supabase): Set for authenticated users accessing the admin or client portal. These are essential functional cookies.
• Bot protection (Cloudflare Turnstile): Turnstile may set cookies or use browser signals to verify human interaction. These are processed by Cloudflare.

6. Data Storage and Security

Contact form submissions and client account data are stored in a Supabase Postgres database hosted on AWS (us-east-1, United States). All data access requires authentication and is protected by row-level security policies. Anonymous database access is not permitted. All connections to our site and database use HTTPS/TLS encryption.

Security disclaimer: No system is perfectly secure. While we take reasonable measures to protect your information, we cannot guarantee absolute security. If you believe your data has been compromised, please notify us immediately at chris@webitizer.com.

7. Data Sharing

We do not sell your personal information. We share data only with the third-party service providers listed in Section 4 above, and only as necessary to operate the website and deliver our services. We may also disclose information when required by law or in response to a valid legal request.

8. Data Retention

We retain your information for as long as needed to serve legitimate business, legal, and operational purposes:

• Contact form inquiries (leads): retained until the inquiry is resolved or no longer actionable, or upon your request to delete
• Active client data: retained for the duration of the service relationship
• Former client data: retained for a reasonable period after service ends for legal and accounting purposes
• Analytics data (GA4): governed by Google Analytics retention settings (default 14 months)

Exact retention schedules may be refined as our data practices mature.

9. Your Choices and Rights

Depending on your location, you may have rights regarding your personal data, including the right to access, correct, or request deletion of information we hold about you.

To ask about or exercise these rights, contact us at chris@webitizer.com. We will respond to verifiable requests within a reasonable timeframe. Some data may be retained as required by law or legitimate business need (such as invoicing records).

10. Children’s Privacy

Webitizer’s services are intended for businesses and adults. We do not knowingly collect personal information from children under 13 (or the applicable age in your jurisdiction). If we become aware that a minor has submitted personal data through our site, we will delete it.

11. Policy Updates

We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. Continued use of the website after changes are posted constitutes acceptance of the updated policy. For material changes, we will make reasonable efforts to notify active clients directly via email.

12. Contact

If you have questions about this Privacy Policy or how we handle your information, please reach out:

• Email: chris@webitizer.com
• Phone: (727) 306-1018
• Website: https://webitizer.com